Forever Yogurt - Wicker Park

Job 133323 - Tea Guide
Chicago, IL

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Job Details

Location: Chicago, IL
Employment Type: Part-Time
Salary: Competitive

Job Description

•             Exhibit genuine and creative signature service and up-selling; educate customers about  products, values and passion for quality product.

•             Assist in welcoming new team members with the café; model behavior wanted from others,

                while continuing to promote the customs and principles.

•             Provide a quick, fun and memorable experience to every customer; build brand awareness and deliver a strong, clear, genuine message about our company, its products and culture.

•             Learn and follow all product preparation and serving techniques, recipes and guidelines.

•             Show a positive attitude and enthusiasm for your position!

•             Demonstrate ownership of the cafe by ensuring a clean and comfortable environment, administering health

                and food safety guidelines

•             Keep current on and promote all product information, communications, advertising, promotions, focuses and goals

•             Learn and follow cash control policies and proper cash handling guidelines

•             Possess a complete understanding of company policies, philosophy and passion

•             Promote a strong sense of team work by working effectively, respectfully and professionally with all team members uphold and follow all Handbook guidelines while supporting good morale and team spirit.

Requirements

o             High school diploma or GED

o             Previous foodservice and/or retail experience with strong emphasis on driving sales and customer service

o             Friendly/approachable demeanor, strong communication and people skills, problem solving and creative skills

o             Willingness to complete extra tasks to achieve better service including store maintenance, sampling indoors and outdoors.

o             Knowledge of sales and customer service techniques.

o             Ability to take direction and constructive criticism

o             Ability to handle confidential and sensitive information

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