• Exhibit genuine and creative signature service and up-selling; educate customers about products, values and passion for quality product.
• Assist in welcoming new team members with the café; model behavior wanted from others,
while continuing to promote the customs and principles.
• Provide a quick, fun and memorable experience to every customer; build brand awareness and deliver a strong, clear, genuine message about our company, its products and culture.
• Learn and follow all product preparation and serving techniques, recipes and guidelines.
• Show a positive attitude and enthusiasm for your position!
• Demonstrate ownership of the cafe by ensuring a clean and comfortable environment, administering health
and food safety guidelines
• Keep current on and promote all product information, communications, advertising, promotions, focuses and goals
• Learn and follow cash control policies and proper cash handling guidelines
• Possess a complete understanding of company policies, philosophy and passion
• Promote a strong sense of team work by working effectively, respectfully and professionally with all team members uphold and follow all Handbook guidelines while supporting good morale and team spirit.